More about blogging for business – why do it?

Today I’m speaking at Sydney Business Month on blogging and d’oh – I realised I hadn’t blogged in while. Or rather let me clarify – I haven’t written my own blog for a while. I’ve written blogs on GST, the cloud, accounting,...

How to build a business of awesome clients

I love my clients – said it before and I’ll say it again. I love my clients – each and every one of them. They’re all quite different as people and sure each of them has their quirks (I love that by the way), but they’re all people I...

Networking that builds new business

Now BNI* gets a bit of a tough wrap. Yes, it’s a bit old school – some might even say ‘blokey’. Yes, it’s pretty formal and you have to play by their rules. Yes, it requires a serious time commitment. Yes, it costs a bit of cash to join. BUT… Done...

Customer service? A case study in how not to do it

We spend so much time talking about how to get new business, that often it seems that businesses and business owners forget that existing customers are so much easier (and cheaper) to keep. Here’s how not to do it. Santa gave one of my children croc-esque clogs...

Which social media tools are right for your business?

So how do you know which social media tools are the right ones for your business? Essentially there are two ways to find out. You can either listen or ask. Listening campaigns are when you ‘hang out’ on social media platforms searching and listening for...
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