by kristin | Tuesday, June 5, 2012
A couple of weeks ago, one of my clients asked me to help her get her web development agency to move forward and fix a couple of problems that we’d been discussing with them. Originally when I brought the issue to the web agency’s notice, I was told these... by kristin | Wednesday, January 11, 2012
We spend so much time talking about how to get new business, that often it seems that businesses and business owners forget that existing customers are so much easier (and cheaper) to keep. Here’s how not to do it. Santa gave one of my children croc-esque clogs...