5 steps to get clients

If you run a business, you know that in addition to being great at what you actually do (ie: creating your products or services), you also need to know how to get clients and maximise client engagement. But, if you’re anything like most business owners, you’re not a...

It’s all about word of mouth – but then it always has been.

There use to be an old adage that if people loved your business/product, they’d tell you and maybe another person. But if they hated you (or felt like you didn’t love them) they’d tell 10 others. Well, welcome to the age of the internet – where you can...

The business owner myth of failing in business

The other day I was talking to a potential new client who was really keen to work with us. But then they sent me an email outlining why our project would have to wait. I was miffed right? Actually nothing could be further from the truth. In fact I was rather honoured....

How to build a business of awesome clients

I love my clients – said it before and I’ll say it again. I love my clients – each and every one of them. They’re all quite different as people and sure each of them has their quirks (I love that by the way), but they’re all people I...

Hostage negotiation 101

Translating those tips for better business  Just to be clear, I’m not suggesting that your average client is anything like a terrorist. Having said that maybe that’s what it felt like the last time you were trying to do a deal. I remember one of my first really hard...
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